7thb's Commitment

7thb Responsible Gaming
– Play Safe in Malaysia

At 7thb, the fun of playing must come with responsibility. We provide self-control tools, best practice guides, and full support so every member can enjoy a healthy and balanced gaming experience.

24/7 Member Support
100% Control in Your Hands
18+ Minimum Age Requirement
Immediate Active Deposit Limit

What Is Responsible Gaming?

Online gaming should be a fun form of entertainment, not a source of stress or financial hardship. At 7thb, we believe every member deserves to enjoy our platform in a healthy and balanced way. That is why responsible gaming is more than just a slogan — it is a core value we uphold in every aspect of our operations.

Playing responsibly means you understand the risks involved, set appropriate limits for yourself, and know when to take a break. It's not about avoiding play — it's about making smart and informed choices every time you log in to our platform.

Always remember: Online gaming is for entertainment only. Never play with money you cannot afford to lose. If gaming is starting to affect your daily life, finances, or relationships — that is a sign to take a break and seek help.

7thb provides a range of tools and resources to help you stay in control. From daily deposit limits to self-exclusion options, every feature is designed to empower you as a responsible member. We also work with relevant authorities to ensure our platform complies with all required consumer protection standards.

Most importantly, you are not alone. The 7thb support team is available to assist you at any time via live chat, and we provide professional help resource information should you or someone you care about need further support.

Self-Control Tools What We Offer

All these features are available directly in your account — no fees, no delays.

Daily & Weekly Deposit Limits

Set a deposit limit based on your preferred time period — daily, weekly, or monthly. Once a limit is set, our system will automatically reject any deposit that exceeds that amount. Limits can be reduced immediately, but increasing a limit requires a 48-hour waiting period for added protection.

Play Time Limit Reminder

Set your preferred session time limit. The 7thb platform will send you a notification when you are approaching your set time limit, giving you the opportunity to make a conscious decision on whether to continue or take a break.

Cool-Off

Need a short break? Use the cool-off feature to block access to your account for 24 hours, 48 hours, or 7 days. This gives you time to think clearly without having to make a major decision about long-term self-exclusion.

Self-Exclusion

If you need a longer break, the self-exclusion option lets you block your account for 1 month, 3 months, 6 months, or permanently. During this period, you will not receive any marketing communications from 7thb and your account cannot be reopened before the period ends.

Maximum Loss Limit

Set a daily or weekly loss limit for yourself. Once your total losses reach the set limit, the system will block further play for that period. This helps you manage your entertainment budget more effectively and with greater control.

Promotion Blocking

Opt out of promotional offers, bonuses, and marketing communications if you feel they are encouraging you to play more than you should. This setting can be changed at any time through your account profile page without affecting core services.

Recognize the Signs Gambling Problems

The earlier you recognize it, the easier it is to get help. Watch for these signs in yourself or someone you care about.

1
Playing to Cope with Stress

Using gaming as an escape from problems, anxiety, or daily stress is an early warning sign that deserves serious attention.

2
Borrowing Money to Play

If you find yourself borrowing money from family, friends, or financial institutions solely to continue playing, this is a critical signal to stop.

3
Unable to Stop Even When You Want To

Feeling stressed or anxious when trying to cut back or stop playing is a sign that gaming has begun to develop into a dependency that requires professional attention.

4
Lying About Gaming Activity

Hiding or lying to family and friends about how much time or money you spend gaming is a sign that the situation is starting to get out of control.

5
Neglecting Core Responsibilities

When gaming starts affecting your job, studies, family relationships, or other daily responsibilities, it's a sign that control needs to be taken immediately.

6
Chasing Losses

Continuing to play in hopes of recovering lost money is a dangerous habit that often leads to even greater losses and serious financial problems.

7
Need to Bet Bigger to Feel the Thrill

When you find yourself needing to continuously increase your bet size to get the same level of excitement, this may signal a growing tolerance — similar to other forms of dependency.

8
Sleep Issues & Mental Health

Difficulty sleeping, persistent anxiety or stress related to money and gaming, and noticeable mood swings are signs that gaming is beginning to have a negative impact on your overall wellbeing.

Steps to Get Help & Support

Acknowledging the problem and seeking help is a sign of strength, not weakness. Follow these steps.

🤝
Step 1
Acknowledge & Aware

The most important first step is acknowledging that there is a problem. Don't wait for things to get worse — early awareness leads to faster and more effective recovery.

⚙️
Step 2
Use 7thb's Control Tools

Log in to your account and activate deposit limits, a temporary break, or self-exclusion through the account settings section. These tools take effect immediately and require no approval.

💬
Step 3
Contact 7thb Support

Our support team is available 24/7 via live chat. We are trained to listen and guide you to the right support resources without any judgment.

🏥
Step 4
Get Professional Help

Reach out to a qualified gambling support organization. Professional counselors can help you develop a recovery strategy suited to your personal situation.

Problem Gambling Help Resources in Malaysia

Talian Kasih – LPPKN

Free counseling and emotional support service for Malaysians. Talian 15999 operates 24 hours a day, 7 days a week.

Gamblers Anonymous Malaysia

A voluntary 12-step programme for individuals struggling with gambling problems. Regular meetings are held at various locations across Malaysia.

Hospital Bahagia Ulu Kinta

A government mental health treatment centre providing specialist psychiatric and counselling services for addiction issues.

7thb Live Chat Support

Our support team is ready to help you activate self-control tools or refer you to appropriate support resources. Available 24/7.

FAQ Responsible Gaming

Log in to your 7thb account and go to the "Account Settings" or "Responsible Gaming" section in your profile. There you will find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately and the system will automatically reject any deposit that exceeds the set amount. If you need assistance, contact our support team via live chat.

No. Self-exclusion is designed as a serious commitment and cannot be reversed before the set period ends. This is to protect you from impulsive decisions during difficult times. Once the period ends, you will need to actively contact our support team to request account reactivation, and there is an additional waiting period before the account is reinstated.

Yes. The 7thb platform is exclusively for individuals aged 18 and above. All new members are required to go through a strict identity verification (KYC) process to ensure full compliance with this age requirement. If we confirm that a member is underage, their account will be closed immediately and all funds will be returned.

Contact the 7thb support team via live chat and let us know your concerns. We can help assess the situation and provide guidance on appropriate support resources. You can also encourage them to call Talian Kasih at 15999 or seek help from Gamblers Anonymous Malaysia. Remember, approaching your loved one with compassion and without judgment is the most effective approach.

Yes, all self-control tools provided by 7thb are completely free for all registered members. This includes deposit limits, session time reminders, cool-off, self-exclusion, and loss limits. We believe access to self-protection tools should never come with an additional charge.

7thb uses an internal monitoring system that analyzes gameplay patterns such as sudden spikes in deposit amounts, excessively long play sessions, or repeated attempts to exceed set limits. When suspicious patterns are detected, our team proactively reaches out to the member in question to offer support and information on available control tools.

Play Safe with 7thb

Join over 150,000 Malaysian members enjoying a fun and responsible gaming experience. Register today and take full advantage of all the self-control tools we provide for free.

Bahasa Melayu